FAQ

What makes Since A+ skincare different from other brands?

At Since A+, we offer clean, safe, and science-driven skincare that’s:
- Cruelty-Free: No animal testing, ever.
- Vegan: Free from animal-derived ingredients.
- Toxin-Free: No harmful chemicals or parabens.
- Dermatologist-Tested: Safe and effective for all skin types.
- Sulfate-Free & Paraben-Free: Gentle on your skin.
- Science-Driven: Backed by the latest skincare research for visible results.
- Clean, Natural & Pure: We prioritize natural, pure ingredients to nourish and care for your skin.

What products do you offer?

We offer a range of skincare products formulated for every skin type and concern:
- FaceWash
-Sunscreen SPF 50++++
-Body Lotion
-Acne Serum
-Vitamin C Serum
-Hyperpigmentation & Anti-Aging Serum
-Retinol Serum

What are the key ingredients in your products?

Here are the key active ingredients used in Since A+ products and how they benefit your skin:
- Niacinamide: Known for reducing redness, improving skin texture, and brightening the complexion. It
helps minimize the appearance of pores and regulates oil production.
- Hyaluronic Acid: A powerful hydrator that attracts moisture to the skin, keeping it plump, soft, and deeply
nourished.
- Betroot Extract: Rich in antioxidants, it helps brighten the skin and reduce pigmentation, giving the skin a
healthy glow.
- Green Tea Extract: Packed with antioxidants, it calms the skin, soothes irritation, and protects against
environmental damage.
- Salicylic Acid: An exfoliant that unclogs pores, removes dead skin cells, and helps fight acne and
blackheads.
- Glutathione: A potent antioxidant that helps brighten skin and even out skin tone, reducing the
appearance of pigmentation.
- Rice Water: Soothes the skin, strengthens the skin barrier, and provides hydration, leaving skin feeling
soft and rejuvenated.
- Zinc Oxide: A physical sunscreen ingredient that provides broad-spectrum protection from harmful UVA
and UVB rays.
- Azelaic Acid: Helps reduce acne-causing bacteria, promotes skin renewal, and brightens dark spots.
- Alpha Arbutin: Reduces hyperpigmentation and dark spots, helping to even out skin tone.
- Red Wine Extract: A rich source of antioxidants, it helps fight signs of aging and promotes a youthful,
radiant complexion.
- Snail Secretion Filtrate: Known for promoting skin regeneration and healing, it improves skin texture and
helps reduce the appearance of scars and wrinkles.
- Ceramide: A lipid that helps restore and maintain the skin’s natural barrier, preventing moisture loss and
improving skin hydration.

What are the benefits of using Since A+ skincare products?

- Clearer Skin: With active ingredients like Salicylic Acid, Azelaic Acid, and Niacinamide, our products
target acne,
blemishes, and pigmentation, leaving your skin clear and smooth.
- Hydration: Thanks to Hyaluronic Acid,Rice Water, and Coconut Oil,
our products deliver deep moisture to keep your skin hydrated and plump.
- Anti-Aging: Our formulas are packed with ingredients like Retinol, Red Wine Extract, and Niacinamide,
which reduce the appearance of fine lines, wrinkles, and age spots, promoting a more youthful look.
- Brightening:Vitamin C,Glutathione, and Alpha Arbutin work together to fade dark spots, uneven skin
tone,
and discoloration, revealing a radiant, glowing complexion.
- Protection: Zinc Oxide in our Sunscreen SPF 50+++ offers broad-spectrum sun protection, while
antioxidants like
Green Tea Extract shield the skin from environmental damage.

How should I use Since A+ products?

Each product is designed to work effectively as part of your daily skincare routine. For specific instructions
on how to use each product,
refer to the product page or consult the label.

How do I store my skincare products?

Store your skincare products in a cool, dry place, away from direct sunlight and heat. Products like
Vitamin C Serum and Retinol Serum
should be kept tightly sealed and stored in a dark place to maintain their potency.

What is your return and exchange policy?

If you’re not completely satisfied with your purchase, you can return or exchange it within 7 days of
receiving your order. The product must
be unused and in its original packaging. For more details, visit our Returns & Exchanges page.

How fast is the delivery?

We usually ship orders within 24-48 working hours. Delivery typically takes between 2 to 5 days. Orders
to metro cities may arrive within 3 days.

Do you offer international shipping?

Currently, we only offer shipping within India. We do not offer international shipping at this time.

How can I contact customer support?

You can contact us via email at info@sinceaplus.com or use the Live Chat feature on our website. We’re
available from 9 AM to 6 PM Monday to Friday.